Shipping & Returns
Shipping and Returns
Estimated shipping times:
North America: 3-5 business days
Europe: 7-10 business days
Australia, New Zealand and Oceania: 7-10 business days
We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply.
Aina Earth not responsible for delays due to customs.
Due to the nature of how the items are prepared, we can not accept returns on an item once it is received.
If you receive an item that is clearly damaged when you open it but the packaging is fine, please contact the owners immediately.
However, items that are damaged during shipping cannot be refunded or replaced.